Frequently asked questions

Browse through these FAQs to find answers to commonly asked questions.

Getting Started

To reset your password, go to Settings > Account > Reset Password and follow the instructions.

Once connected, pricing rules apply instantly. Repricing events flow in minutes, and you can monitor activity from the dashboard in real-time. Most sellers see their first price adjustments within 5-10 minutes of completing setup.
After signing up, navigate to Settings ? Marketplaces. Click "Connect Amazon" or "Connect Walmart" and follow the OAuth authorization flow. We use secure API connections and never store your marketplace credentials.
After signing up, navigate to Settings ? Marketplaces. Click "Connect Amazon" or "Connect Walmart" and follow the OAuth authorization flow. We use secure API connections and never store your marketplace credentials.
Yes! RepriceMax automatically syncs all your active listings when you connect your marketplace. You can bulk import rules via CSV or use our API for automated migration.
Yes! RepriceMax automatically syncs all your active listings when you connect your marketplace. You can bulk import rules via CSV or use our API for automated migration.

Pricing & Billing

Start with a 14-day free trial with full access to all features. No credit card required. At the end of your trial, choose a plan that fits your catalog size.
Start with a 14-day free trial with full access to all features. No credit card required. At the end of your trial, choose a plan that fits your catalog size.
All plans include unlimited repricing events, AI-powered strategies, real-time Buy Box tracking, and priority support. Plans differ by the number of active SKUs and advanced features.
All plans include unlimited repricing events, AI-powered strategies, real-time Buy Box tracking, and priority support. Plans differ by the number of active SKUs and advanced features.
Absolutely. There are no long-term contracts or cancellation fees. You can downgrade, upgrade, or cancel your subscription at any time from your account settings.
Absolutely. There are no long-term contracts or cancellation fees. You can downgrade, upgrade, or cancel your subscription at any time from your account settings.

Features & AI

Our AI analyzes competitor behavior, demand patterns, inventory levels, and historical sales data to optimize your prices automatically. It learns from your catalog's performance continuously.
Our AI analyzes competitor behavior, demand patterns, inventory levels, and historical sales data to optimize your prices automatically. It learns from your catalog's performance continuously.
Guardrails like minimums, maximums, and pause controls ship by default. You can set floor and ceiling prices per SKU, category, or globally.
Guardrails like minimums, maximums, and pause controls ship by default. You can set floor and ceiling prices per SKU, category, or globally.

Support

You can reach us via email at support@repricemax.com, through the in-app chat widget, or by visiting our contact page. Our team typically responds within 2 hours.
You can reach us via email at support@repricemax.com, through the in-app chat widget, or by visiting our contact page. Our team typically responds within 2 hours.

Still have questions?

Our support team is here to help you with any questions or concerns.

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